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Into the Unknown

My first day at the new job ended up being a crazy crash course!

A couple weeks ago, I saw my friend Sara's post on Facebook saying she and Josh were ready to hire extra help at their liquor store. It's right on the other side of my neighborhood, and I could use some extra cash, so I stopped by to put my name in the mix. I was joined by another prospect applicant, and Josh (the owner) let us in on the sampling happening with one of the reps from the Iron Smoke distillery. I got to try their smoked whiskey and their Apple Pie whiskey. Delicious.

Josh decided to hire us both, so we're getting a day or two a week each. I trained for two hours on Wednesday, and came back on Saturday, where I got about an hour of extra training with Sara, and some assignments (breaking down the empty boxes in the back, and organizing/stocking the stuff in the back).

I think I did a good job on my first lone day, despite some weirdness. I had nightmares about it all week, depicting everything that could go wrong from the register crashing, to huge lines while the register is crashing, to not being able to get things up and running again, to armed robbery... But Josh and Sara were a text/call away.

As soon as Sara left, I went to break down boxes til I got a customer. Then I got three at once. I handled it like a pro and remembered to card everyone.

Then I got a guy who seemed really nervous. Like really nervous. Tried to convince me the owner knows him (you know, the guy with the glasses) and that he's in the (frequent buyer point) system. The system doesn't have photo identification, so it's not a substitute for an actual ID. He was persistent, so I said I'd send a photo of him to the owner, so he can confirm he knows you. He was hesitant, but let me take his picture anyway. Neither Josh nor Sara recognized him. I told him to hit the bricks: "I think you're gonna have to come back when you have your ID." He didn't resist, and left peacefully.

Then I got a girl who had THE ONLY GIFT CARD EVER GIVEN from here. What the hell are the odds that I'd get something I don't know how to put in the register due to the fact that only one exists in the world?!? Josh walked me through it over the phone. A few more customers later, I got a guy who found something he wanted more than what he bought before he even left the store. So Josh had to walk me through a return, which the guy decided to not want after all halfway through the process.

Nothing else surprising happened the rest of the night, thank goodness. As far as doing my job went, I think I did a good job stocking the fridge'd wine, but fell short trying to restock whiskey and bourbon.

Good first day, I say!

Comments

( 4 comments — Leave a comment )
pax_athena
Mar. 5th, 2017 06:24 pm (UTC)
You seem to have gotten all the weirdness on the first day. But on the other hand: it can get only less weird, right?
diello
Mar. 6th, 2017 06:31 pm (UTC)
Man, I hope so! I heard it's nice and quiet (so much that you can just sit at the counter and watch tv on your laptop if you want), but I have yet to experience it.
Although I did hear that the girl I'm replacing fell short when it came to doing one of her jobs, so I'm going to own that disastrous back room she left unorganized :D
irispearls
Mar. 6th, 2017 01:24 am (UTC)
You're a champ for taking on this extra job! I'd be nervous too, but it sounds like you handled everything perfectly :)
diello
Mar. 6th, 2017 06:32 pm (UTC)
I'm mostly just excited just to get used to the number pad on the register (computer keyboards count from the bottom up, this register counts from the top down - so confusing).
( 4 comments — Leave a comment )